Have a question? You've come to the right place!
100% Happiness Gurantee! If you're not completely satisfied with your order, please contact us right away and we'll work with you to ensure that you have a great experience shopping with us!
Q: How long does custom embroidery take to process?
A: Usually 7-10 business days. Sometimes longer if we're in a holiday season.
Q: Can I return an embroidered item?
A: All embroidered orders are non-refundable, please check all embroidery details in your order confirmation email and call or email us right away if you need to make a change.
Q: Is the back of a Happy Blankie® all satin?
Q: Help!! We lost our Happy Blankie® and my daughter can't sleep without it, can you overnight one to us?
A: Absolutely! Just choose the "RUSH SHIPPING" option for $50 and we'll make sure you have your blankie asap. Please call us to let us know you have a rush order.
Q: I really, really want my "one to give" blankie embroidered for my friend's son, is that possible?
A: Yes, it is an additional $10. Simply call or email us to arrange for this special service.
Q: What shipping carrier do you use?
A: We use USPS (the US post office) for 95% of all of our shipments. Occasionally we use UPS for oversized orders and rush shipping orders.