Have a question? You've come to the right place!
100% Happiness Guarantee! If you're not completely satisfied with your order, please contact us right away and we'll work with you to ensure that you have a great experience shopping with us!
The fasted way to reach our Customer Support team is via email: firstname.lastname@example.org
Or Via text: 330-410-9804
Or Instant Chat on our website
3-4 days for Non-personalized orders to ship out
7-10 days for Personalized and Bow orders to ship out
10-14 days for Pillow orders to ship out
2-3 weeks for Swaddle Set orders to ship out
3-4 weeks for Weighted Blankies to ship out
*Please note that we are unable to edit orders once they have been placed.
We will not be able to add Personalization, Gift Wrap or Bows to an order after it has been placed. We are unable to edit shipping or billing addresses after orders have been placed. We are unable to combine shipping on multiple orders. We are unable to credit discount codes after an order has been placed. Thank you for your understanding!
Q: Can I return an embroidered item?
A: All embroidered items are non-refundable, please check all embroidery details in your order confirmation email and email us right away if you need to make a change.
Q: Is the back of a Happy Blankie® all satin?
Q: Help!! We lost our Happy Blankie® and my daughter can't sleep without it, can you overnight one to us?
A: Absolutely! Just choose the "RUSH SHIPPING" option for $50 and we'll make sure you have your blankie asap!
Q: What shipping carrier do you use?
A: We use USPS (the US post office) for 99% of all of our shipments. Occasionally we use UPS for oversized orders and RUSH shipping orders.